Vodacom Complaint
Vodacom |
Telecommunications | ||
| BRANCH / AREA | National | COUNTRY | South Africa |
| TIME / DATE | 11:52 Fri 3 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | riaanl7 | View all reports by user |
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| PROBLEM | Damaged Goods |
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| INCIDENT | Fri 3 Feb | ||
| HEADLINE | 4th Blackberry broken in a year |
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| I upgraded my account just over a year ago and got a blackberry curve 9300. Since then I've had 3 different phones of the exact same model, all giving problems, I am now using number 4 which is also giving me problems. I am fed up with using such a terrible phone, please provide me with another cellphone model, either a proper blackberry model or a samsung or iphone or something decent otherwise I will be canceling my contract with Vodacom. Please sort this out, and as mentioned, I do not want the same ****** model. | |||
| SUPPLIER'S RESPONSE | Vodacom | Time and Date | 13:26:46 | Fri 3 Feb 12 |
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Hello riaanl7, Vodacom acknowledges receipt of your posting; your reference number is PC-Z9VJ-219FE. Regards, Consumer Website Team |
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| CUSTOMER'S FEEDBACK | riaanl7 | Time and Date | 08:57:01 | Wed 8 Feb 12 |
| Not Impressed: Vodacom have no regard for their customers, 4th broken phone in just over a year and they don't even seem to care about the pathetic service I am getting. My fiance needs a new contract and I need 2 additional contracts for my business, at least now I know to rather take out those contracts with MTN or CellC. | |||
Relevant content (Last 5 Damaged Goods Problems)
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13:45:38 Fri 25 May 12
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