Virgin Mobile South Africa Compliment
 SUPPLIER |
Virgin Mobile South... |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Head Office | COUNTRY | South Africa |
| TIME / DATE | 11:31 Fri 3 Feb | PERSON RESPONSIBLE | n/a |
| CUSTOMER | lezaan5 | View all reports by user |
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 5
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| NATURE | Contract |
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| INCIDENT | Fri 3 Feb | ||
| HEADLINE | Happy with Virgin - any possible new package? |
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Hi there, I contacted your head office to find out if it would be possible to get the Samsung Galaxy SII on the R300 top up with free smses, but it seems I can't. There is no new specials for the month of Feb and I can't wait that long for better offers as my Nokia E63 is not in a good working condition anymore. Is there any way you can assist with an option of say R300 top up with 1000 smses, or one where you pay R300, but get R200 and the free smses? I really use smses a lot and would REALLLLLLY like that phone. I am very happy with Virgin Mobile and don't want to move, that's why I wanted to log a request. You guys really have wonderful packages, it's worth asking though...or maybe you could advise when this would maybe be one of the specials...... Thanks |
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| SUPPLIER'S RESPONSE | Virgin Mobile South Africa | Time and Date | 11:19:39 | Sat 4 Feb 12 |
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Hello lezaan5, Thank you for your post. In reference to our telecommunication, we have sent you an email to your email address provided. Kindly be informed that our Retentions Administrator will contact you shortly with the variety of deal we have available. All our customers are important to us and as such we aim to solve all problems speedily and to the satisfaction of our customers. We appreciate the opportunity to respond to your concerns and hope we are able to allay some of the concerns raised. Regards, Virgin Mobile |
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