Virgin Mobile South Africa Compliment
 SUPPLIER |
Virgin Mobile South... |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Knysna | COUNTRY | South Africa |
| TIME / DATE | 10:27 Mon 9 Jan | PERSON RESPONSIBLE | Virgin Mobile |
| CUSTOMER | aniekevz | View all reports by user |
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| NATURE | Billing/Accounts |
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| INCIDENT | Mon 9 Jan | ||
| HEADLINE | Billing ERROR |
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Dear Virgin Mobile I am still waiting for some kind of compensation for the inconvenience I've had to endure over this season. I am wondering IF your so-called technicians actually worked over this season as you said they would. Can you atleast contact me on my mobile with frequent updates on the problem? Waiting VERY patiently Anieke van Zyl |
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| SUPPLIER'S RESPONSE | Virgin Mobile South Africa | Time and Date | 14:01:07 | Mon 9 Jan 12 |
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Hello aniekevz, Thank you for getting in touch with us. As per our telecommunication, we have confirmed that your concerns raised have been resolved. Please be assured that your account will be credited accordingly. We do apologise for the inconveniences caused by this matter. Thank you for allowing us the opportunity to address your apprehensions. Regards, Virgin Mobile |
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