Virgin Mobile South Africa Complaint
Virgin Mobile South... |
Telecommunications | ||
| BRANCH / AREA | Head Office | COUNTRY | South Africa |
| TIME / DATE | 07:52 Wed 1 Feb | PERSON RESPONSIBLE | Do Not Know??? |
| CUSTOMER | rougeofshaw | View all reports by user |
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| PROBLEM | Passing the Buck |
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| INCIDENT | Wed 1 Feb | ||
| HEADLINE | PLEASE EVERYONE DO NOT GO VIRGINMOBILE? |
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I challenge everyone - Before you even consider Virgin Mobile read "ALL" the complaints listed on Hello peter. My very bad experience, after nearly 4 months of doing the same as hundreds of others, has resulted in me giving up my wasted effort, to even continue trying with these uncaring and pathetic people, at Virgin mobile, especially Virgin mobile Hello peter, Customer Service, and Head Office. It's time to turn away from this horrible situation, and go somewhere else. R I P Virgin Mobile |
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| SUPPLIER'S RESPONSE | Virgin Mobile South Africa | Time and Date | 15:56:47 | Wed 1 Feb 12 |
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Hello rougeofshaw, Thank you for your post. We refer to our email correspondence in light of your apprehensions raised. You are welcome to the communication. All our customers are important to us and as such we aim to solve all problems speedily and to the satisfaction of our customers. Please accept our sincerest apologies for the frustration and inconvenience caused. Thank you for allowing us the opportunity to respond to your concerns. Regards, Virgin Mobile |
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| CUSTOMER'S FEEDBACK | rougeofshaw | Time and Date | 07:17:23 | Tue 27 Mar 12 |
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Utterly Disgusted:
This is the worst company including all their products, to ever get involved with. The CEO, does not care, despite numerous attempts to contact him, regarding his company which is the WORST ever They need to be taken out of the SA market, sick and tired of pathetic, uncaring and incompetant staff |
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Relevant content (Last 5 Passing the Buck Problems)
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(( • )) Supplier's response | ||
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