Virgin Mobile South Africa Complaint
 SUPPLIER |
Virgin Mobile South... |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Head Office | COUNTRY | South Africa |
| TIME / DATE | 11:39 Fri 3 Feb | PERSON RESPONSIBLE | Coverage |
| CUSTOMER | brian31 | View all reports by user |
 0
15
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| PROBLEM | Breach of Contract |
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| INCIDENT | Fri 3 Feb | ||
| HEADLINE | NO SERVICE |
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| It is amazing how few places in Gauteng actually have cell phone coverage from Virgin Active. How can they possibly offer a service like this, it barely exists. If you try phone the help desk they have no idea what is going on either. | |||
| SUPPLIER'S RESPONSE | Virgin Mobile South Africa | Time and Date | 11:32:41 | Sat 4 Feb 12 |
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Hello brian31, Thank you for your post. In reference to our telecommunication, we have launched an investigation. We regret the delay our investigation is causing, but it is of vital importance to us that you are not subjected to similar experiences in future. We would like to assure you that we are committed to continually improving our service to our customers. Please accept our sincerest apologies for the frustration and inconvenience caused. Thank you for allowing us the opportunity to respond to your concerns. Regards, Virgin Mobile |
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Relevant content (Last 5 Breach of Contract Problems)
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