Virgin Mobile South Africa Conversion
 SUPPLIER |
Virgin Mobile South... |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | JOHANNESBURG | COUNTRY | South Africa |
| TIME / DATE | 17:11 Wed 1 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | dougford | View all reports by user |
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| PROBLEM | Passing the Buck |
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| INCIDENT | Wed 1 Feb | ||
| HEADLINE | NO CONFIDENCE |
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THIS COMPLAINT HAS BEEN GOING ON SINCE AUGUST LAST YEAR - NO ONE AT VIRGIN OR AT SAMSUNG JOHANNESBURG HAVE ANY IDEA OF WHAT THEY ARE TALKING ABOUT AND CANNOT HELP ME... ITS A PITY JOBS ARE GIVEN TO PEOPLE JUST TO FILL CHAIRS, THEY HAVE NO CLUE WHATSOE VER AS TO WHAT IS HAPPENING WITH THE PRODUCT **** DISAPPOINTED |
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| SUPPLIER'S RESPONSE | Virgin Mobile South Africa | Time and Date | 13:25:12 | Thu 2 Feb 12 |
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Hello dougford, Thank you for your post. We refer to your telecommunication and correspondence with our Technical Support Department and the Digital Customer Management Specialist. Please do accept our sincerest apologies for the inconveniences caused. Your apprehensions have been resolved. Thank you for allowing us the opportunity to address concerns. Regards, Virgin Mobile |
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| CUSTOMER'S FEEDBACK | dougford | Time and Date | 07:10:19 | Mon 6 Feb 12 |
| Utterly Disgusted: resolved ???? like **** | |||
Relevant content (Last 5 Passing the Buck Problems)
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(( • )) Supplier's response | ||
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