Virgin Mobile South Africa Complaint
 SUPPLIER |
Virgin Mobile South... |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | fourways | COUNTRY | South Africa |
| TIME / DATE | 11:05 Fri 3 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | nhatherell | View all reports by user |
 0
1
|
| PROBLEM | Billing / Accounts |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Fri 3 Feb | ||
| HEADLINE | Just cancel contracts immediately! |
||
|
My contract ended in December 2011 but my account carried on being debited! I was advised that I have to request a cancellation, which is fine. What irritates me is that I have to pay two more payments after such request. This is not good business ethics and I would like people to know about this in order to avoid suffering the same fate. Virgin Mobile please don't bother contacting me. I have requested the cancellation already. |
|||
| SUPPLIER'S RESPONSE | Virgin Mobile South Africa | Time and Date | 10:25:35 | Sat 4 Feb 12 |
|
Hello nhatherell, Thank you for your post. In the attempts to contact you we have not been successful, bit we have sent you an email communication to your email address provided. We urge you to revert to our email correspondence in light of closure on your apprehensions. Please do accept our sincerest apologies for any inconveniences caused. We appreciate the opportunity to respond to your concerns and hope we are able to allay some of the concerns raised. Regards, Virgin Mobile |
|||
Relevant content (Last 5 Billing / Accounts Problems)
 |
|||
|
|
|||
 |
|||
|
|
|||
 |
Facebook Application
