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 Virgin Mobile South Africa Complaint

SUPPLIER

Virgin Mobile South...

INDUSTRY Telecommunications
BRANCH / AREA cape town COUNTRY South Africa
TIME / DATE 10:08 Thu 9 Feb PERSON RESPONSIBLE DIRECTOR
CUSTOMER njacobs View all reports by user
PROBLEM

Billing / Accounts

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INCIDENT Thu 9 Feb
HEADLINE

I NEED AN IMMEDIATE RESPONSE

Could you please remove this payment from my profile. I Am being DECLINED FOR FINANCE due to your negligence and this is unacceptable. I NEED A RESPONSE IMMEDIATELY
SUPPLIER'S RESPONSE Virgin Mobile South Africa Time and Date 14:59:10 | Thu 9 Feb 12
Hello njacobs,

Thank you for getting in touch with us.

As per our telephonic conversation, we have confirmed that your payment profile has been updated with the credit bureaus. We do apologise for any inconveniences caused.

Thank you for allowing us the opportunity to address your concerns.

Regards,
Virgin Mobile

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