Virgin Mobile South Africa Complaint
Virgin Mobile South... |
Telecommunications | ||
| BRANCH / AREA | cape town | COUNTRY | South Africa |
| TIME / DATE | 10:08 Thu 9 Feb | PERSON RESPONSIBLE | DIRECTOR |
| CUSTOMER | njacobs | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Thu 9 Feb | ||
| HEADLINE | I NEED AN IMMEDIATE RESPONSE |
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| Could you please remove this payment from my profile. I Am being DECLINED FOR FINANCE due to your negligence and this is unacceptable. I NEED A RESPONSE IMMEDIATELY | |||
| SUPPLIER'S RESPONSE | Virgin Mobile South Africa | Time and Date | 14:59:10 | Thu 9 Feb 12 |
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Hello njacobs, Thank you for getting in touch with us. As per our telephonic conversation, we have confirmed that your payment profile has been updated with the credit bureaus. We do apologise for any inconveniences caused. Thank you for allowing us the opportunity to address your concerns. Regards, Virgin Mobile |
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