Virgin Mobile South Africa Complaint
Virgin Mobile South... |
Telecommunications | ||
| BRANCH / AREA | Alberton | COUNTRY | South Africa |
| TIME / DATE | 15:48 Thu 2 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | DDDD | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Thu 2 Feb | ||
| HEADLINE | Billing |
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| they cant do a simple thing as change banking details , changed details in early Dec they deducted in the money in the account that I'm not using anymore went in again today details still not changed. Pathetic period. its Feb now | |||
| SUPPLIER'S RESPONSE | Virgin Mobile South Africa | Time and Date | 14:53:54 | Fri 3 Feb 12 |
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Hello DDDD, Thank you for getting in touch with us. As per our telephonic conversation, we have confirmed that your banking details have been updated. We do apologise for any inconveniences caused. Thank you for allowing us the opportunity to address your concerns. Regards, Virgin Mobile |
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