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 Virgin Mobile South Africa Complaint

SUPPLIER

Virgin Mobile South...

INDUSTRY Telecommunications
BRANCH / AREA Alberton COUNTRY South Africa
TIME / DATE 15:48 Thu 2 Feb PERSON RESPONSIBLE
CUSTOMER DDDD View all reports by user
PROBLEM

Billing / Accounts

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INCIDENT Thu 2 Feb
HEADLINE

Billing

they cant do a simple thing as change banking details , changed details in early Dec they deducted in the money in the account that I'm not using anymore went in again today details still not changed. Pathetic period. its Feb now
SUPPLIER'S RESPONSE Virgin Mobile South Africa Time and Date 14:53:54 | Fri 3 Feb 12
Hello DDDD,

Thank you for getting in touch with us.

As per our telephonic conversation, we have confirmed that your banking details have been updated.

We do apologise for any inconveniences caused.

Thank you for allowing us the opportunity to address your concerns.

Regards,
Virgin Mobile

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