Virgin Mobile South Africa Conversion
 SUPPLIER |
Virgin Mobile South... |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | South Coast Mall | COUNTRY | South Africa |
| TIME / DATE | 14:07 Thu 29 Dec | PERSON RESPONSIBLE | Lionel |
| CUSTOMER | Potluck | View all reports by user |
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| PROBLEM | Breach of Contract |
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| INCIDENT | Thu 29 Dec | ||
| HEADLINE | Rica Registration |
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We were all informed to have our cell to be rica registered which I accordingly did. When contact expired I changed to Pay As You Go. Virgin has disconnected this cell for over 12 months now. Why ? I do use another cell as well. Is this the type of service to be expected from this Service Provider ? |
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| SUPPLIER'S RESPONSE | Virgin Mobile South Africa | Time and Date | 10:31:52 | Fri 30 Dec 11 |
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Hello Potluck, Thank you for contacting us. In the attempts to contact you we have not been successful, but we have sent you communication in light of your concerns raised. Kindly be informed that your services are active on the Virgin Mobile network. We do apologise for the inconveniences caused by this matter. Thank you for allowing us the opportunity to address your concerns. Regards, Virgin Mobile |
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| CUSTOMER'S FEEDBACK | Potluck | Time and Date | 12:11:19 | Tue 3 Jan 12 |
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Quite Impressed:
Responded quickly. Problem sorted. Thanks. |
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Relevant content (Last 5 Breach of Contract Problems)
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