Virgin Mobile South Africa Conversion
 SUPPLIER |
Virgin Mobile South... |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Pretoria | COUNTRY | South Africa |
| TIME / DATE | 15:16 Wed 28 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | Robasta | View all reports by user |
 1
 0
|
| PROBLEM | Billing / Accounts |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Wed 28 Dec | ||
| HEADLINE | Air time |
||
| Every time I load airtime it runs down without me using it. I make 1 call or send a few sms then its up. This is not the 1st time this is happening. My number was registered to these ad companies without my consent and they took my airtime. Virgin have removed my number but now its happening again and I did not go on any web side that could have taken my number. It took me almost 2 weeks to get my number removed from those web sides. This is a **** they ******** my money. I have been on virgin mobile for 4 years now and this the treatment I get. | |||
| SUPPLIER'S RESPONSE | Virgin Mobile South Africa | Time and Date | 08:38:52 | Fri 30 Dec 11 |
|
Hello Robasta, Thank you for contacting us. In the attempt to contact you we have not been successful, but we have left you a detailed voice mail. Please be informed that your account will be credited accordingly in this regard. Please do accept our sincerest apologies for the inconvenience caused by this matter. Thank you for allowing us the opportunity to respond to your concerns. Regards, Virgin Mobile |
|||
| CUSTOMER'S FEEDBACK | Robasta | Time and Date | 08:24:22 | Sat 31 Dec 11 |
| Quite Impressed: Was handled very quickly. | |||
Relevant content (Last 5 Billing / Accounts Problems)
 |
|||
|
|
|||
 |
|||
|
|
|||
 |
Facebook Application
