Virgin Active South Africa Complaint
 SUPPLIER |
Virgin Active South... |
 INDUSTRY |
Fitness |
| BRANCH / AREA | Centurion | COUNTRY | South Africa |
| TIME / DATE | 18:21 Thu 2 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | Khykn | View all reports by user |
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| PROBLEM | Feedback / Response |
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| INCIDENT | Thu 2 Feb | ||
| HEADLINE | Virgin Active lifts bar on rubbish service |
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| Dear Virgin Active:My sincere condolences for the Ultimate Failure that your company has become.You must be truly heartbroken about the fact that the franchise that Mr Branson had so cleverly created and cared for, had become The Embarrassment of the Virgin Family. Maybe it has to do with your INCREDIBLY competent and highly ethical people that you employ? They have brought new meaning to the words "Appalling Service" and "Pathetic".I also want to thank you, Dearest Virgin: you make any other low point in my life seem like a Hot-Air Balloon ride over a beautiful lake on a Summer's Day. Here are a few tips when employing more people to run your Company of Satan: 1.Try and find people with actual, functioning brains. 2.Train your people on how to use the phone and make out-going calls - they obviously are not aware of the highly complicated, yet magical device invented by Alexander Graham Bell. 3.Maybe go over some difficult words in the Dictionary - and their meanings! - such as "Honesty", "Credibility" and "Ethics".Lastly: Change the name of your company to represent you better?"Whores Inactive:The Place where you pay to get ******* over and where everything you hear is FAKE | |||
| SUPPLIER'S RESPONSE | Virgin Active South Africa | Time and Date | 10:18:25 | Fri 3 Feb 12 |
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Hello Khykn, Than you for chatting to me this morning and explaining your entire situation to me. I truly apologise for all incorrect information given to you when joining Virgin Active and for the lack of follow up from staff at Centurion. The Club General Manager at Centurion will meet with you to assist in resolving your query and turn your experience into a positive one. Please feel free to contact me personally should you require any further assistance. Kind regards, Chanelle |
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