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Vericred - Customer Feedback and Analysis

Shown below are the statistics for Vericred based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (10) 12%
Complaint (75) 88%
Customer Compliment Complaint
1. Qalile03
2. miccy02
3. Anel Lee02
4. F Jordaan20
5. whoughton02
Customer Feedback to Supplier Responses (last 12 months): 20 reports
Chart
 Over the moon Over the moon (5) 25%
Quite Impressed Quite Impressed (4) 20%
Indifferent Indifferent (4) 20%
Not Impressed Not Impressed (6) 30%
Utterly Disgusted Utterly Disgusted (1) 5%
Nature of complaints (last 12 months): 75 reports - Vericred
Bad Attitude (19) 25% Bad Attitude
Billing/Accounts (34) 45% Billing/Accounts
Call Centre!! (3) 4% Call Centre!!
Feedback/Response (5) 7% Feedback/Response
Other (12) 16% Other
Pricing/Barcodes (1) 1% Pricing/Barcodes
Spam (1) 1% Spam
Chart
Nature of complaints (last 12 months): 5355 reports - Financial Industry Analysis
Bad Attitude (269) 5% Bad Attitude
Billing/Accounts (1451) 27% Billing/Accounts
Booking Query (4) 0% Booking Query
Breach of Contract (240) 4% Breach of Contract
Call Centre!! (222) 4% Call Centre!!
Competitions (1) 0% Competitions
Damaged Goods (16) 0% Damaged Goods
Expiry Date (9) 0% Expiry Date
Feedback/Response (697) 13% Feedback/Response
Chart
 Late/No Delivery Late/No Delivery (201) 4%
Other Other (1977) 37%
Out of Stock Out of Stock (2) 0%
Passing the Buck Passing the Buck (148) 3%
Pricing/Barcodes Pricing/Barcodes (6) 0%
Repairs/Servicing Repairs/Servicing (36) 1%
Spam Spam (76) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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