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Velvet Sky - Customer Feedback and Analysis

Shown below are the statistics for Velvet Sky based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (19) 7%
Complaint (236) 93%
Customer Compliment Complaint
1. puvishka12
2. nicoleen03
3. canderi02
4. LuV02
5. shashi1920
Nature of complaints (last 12 months): 236 reports - Velvet Sky
Bad Attitude (28) 12% Bad Attitude
Billing/Accounts (18) 8% Billing/Accounts
Booking Query (38) 16% Booking Query
Breach of Contract (29) 12% Breach of Contract
Call Centre!! (6) 3% Call Centre!!
Damaged Goods (2) 1% Damaged Goods
Feedback/Response (15) 6% Feedback/Response
Late/No Delivery (11) 5% Late/No Delivery
Other (79) 33% Other
Chart
 Passing the Buck Passing the Buck (6) 3%
Pricing/Barcodes Pricing/Barcodes (4) 2%
Nature of complaints (last 12 months): 2398 reports - Air Travel Industry Analysis
Bad Attitude (312) 13% Bad Attitude
Billing/Accounts (152) 6% Billing/Accounts
Booking Query (224) 9% Booking Query
Breach of Contract (87) 4% Breach of Contract
Call Centre!! (104) 4% Call Centre!!
Damaged Goods (61) 3% Damaged Goods
Expiry Date (4) 0% Expiry Date
Feedback/Response (144) 6% Feedback/Response
Hygiene (11) 0% Hygiene
Chart
 Late/No Delivery Late/No Delivery (164) 7%
Other Other (1032) 43%
Out of Stock Out of Stock (3) 0%
Passing the Buck Passing the Buck (47) 2%
Pricing/Barcodes Pricing/Barcodes (38) 2%
Repairs/Servicing Repairs/Servicing (10) 0%
Spam Spam (5) 0%
Back

Please note: All Reports & Stats fall away after 12 months

 
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