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uShaka MARINE WORLD - Customer Feedback and Analysis

Shown below are the statistics for uShaka MARINE WORLD based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (1) 8%
Complaint (12) 92%
Customer Compliment Complaint
1. Poolstok11
2. pvz022801
3. lynash01
4. jeanine8701
5. FawziaD01
Nature of complaints (last 12 months): 12 reports - uShaka MARINE WORLD
Bad Attitude (4) 33% Bad Attitude
Booking Query (2) 17% Booking Query
Feedback/Response (1) 8% Feedback/Response
Hygiene (1) 8% Hygiene
Other (4) 33% Other
Chart
Nature of complaints (last 12 months): 2356 reports - Hospitality Industry Analysis
Bad Attitude (377) 16% Bad Attitude
Billing/Accounts (156) 7% Billing/Accounts
Booking Query (106) 4% Booking Query
Breach of Contract (108) 5% Breach of Contract
Call Centre!! (13) 1% Call Centre!!
Competitions (8) 0% Competitions
Damaged Goods (19) 1% Damaged Goods
Expiry Date (6) 0% Expiry Date
Feedback/Response (115) 5% Feedback/Response
Chart
Hygiene Hygiene (84) 4%
Late/No Delivery Late/No Delivery (51) 2%
Other Other (1216) 52%
Out of Stock Out of Stock (22) 1%
Passing the Buck Passing the Buck (33) 1%
Pricing/Barcodes Pricing/Barcodes (14) 1%
Repairs/Servicing Repairs/Servicing (21) 1%
Spam Spam (7) 0%

Please note: All Reports & Stats fall away after 12 months

 
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