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 Unisa Complaint

SUPPLIER

Unisa

INDUSTRY Education
BRANCH / AREA florida COUNTRY South Africa
TIME / DATE 09:07 Wed 8 Feb PERSON RESPONSIBLE THEIR SYSTEM
CUSTOMER malagza View all reports by user
PROBLEM

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INCIDENT Mon 6 Feb
HEADLINE

Very Disapointed with poor service.

I have logged a complaint about Unisa because i have tried logging into my unisa as well as my life but my password keeps kicking me out, and then it gives me an option to change my password but still does the same.
All i received from them is a case number not telling me when my problem is going to be solved, I don't even know if my study material is ready because i cannot have any contact with them what soever.

This is a very disappointing service for a first time student.
SUPPLIER'S RESPONSE Unisa Time and Date 09:54:30 | Wed 8 Feb 12
Hello malagza,

Please be advised that your complaint was received and forwarded to the relevant head of department for further investigation.

We apologise for the inconvenience

Kind regards
Unisa

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