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 Unisa Complaint

SUPPLIER

Unisa

INDUSTRY Education
BRANCH / AREA South Africa COUNTRY South Africa
TIME / DATE 11:43 Wed 8 Feb PERSON RESPONSIBLE Registration and exam...
CUSTOMER UnaG View all reports by user
PROBLEM

Registration

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INCIDENT Wed 8 Feb
HEADLINE

Forced examinations and registration 45140626

This is now my second complaint on Hello Peter. I did not pass 3 modules last year and have automatically been registered for supplementary exams for May/June 2012. I emailed Unisa to say I do not want to be registered for these as I cannot attend them at that period and I would rather reregister them again and write in the seconds semester - I am prepared to pay full registration fees again. They emailed me back saying this is fine and I emrely can go on the system now and register them now for the second semester, however I cannot as I am blocked - the system says I am already registered for these modules. These modules are also still not removed from my profile. I also did a test registration earlier this year - as far as I know your new registration is supposed to overwrite your old one , however this is not the case and I cannot overwrite any modules / edit my registration - these old modules will just not get cleared from my profile. Please clear things up and fix up your system so that I can continue with my studies in peace. I am really losing my patience with you lot and am getting more and more tempted to take my business elsewhere - and no automated response this time...
CUSTOMER'S FEEDBACK UnaG Time and Date 11:51:57 | Mon 13 Feb 12
Utterly Disgusted: Shocker - no response from Unisa whatsoever - not suprised in the least

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