Unisa Conversion
 SUPPLIER |
Unisa |
 INDUSTRY |
Education |
| BRANCH / AREA | Pretoria | COUNTRY | South Africa |
| TIME / DATE | 11:11 Wed 8 Feb | PERSON RESPONSIBLE | Unisa |
| CUSTOMER | Vics910102 | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Wed 8 Feb | ||
| HEADLINE | Billed for Unisa's mistake |
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Hi Last year my final exam for EUP1501 (22 November 2011) clashed with my CHE1503 practical (21 November 2011 - 2 December 2011). However the EUP1501 original exam date was on the 18 November 2011 then moved to the 22 November 2011, unisa not realizing the new date clashed with CHE1503 practical. I wrote the EUP1503 supplementary exam on the 31 January 2012 and then a day or two later Unisa charged me R160 for the supplementary exam. I know this amount may be small, but times it by how many other CHE1503 students who writ the EUP1501 supplementary exam were billed for Unisa's mistake. |
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| SUPPLIER'S RESPONSE | Unisa | Time and Date | 13:08:06 | Wed 8 Feb 12 |
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Hello Vics910102, Please be advised that your complaint was received and forwarded to the relevant head of department for further investigation. We apologise for the inconvenience Kind regards Unisa |
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| CUSTOMER'S FEEDBACK | Vics910102 | Time and Date | 08:00:14 | Thu 1 Mar 12 |
| Over the Moon: Although they took rather long, they refunded my R160 | |||
Relevant content (Last 5 Billing / Accounts Problems)
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