Unisa Conversion
 SUPPLIER |
Unisa |
 INDUSTRY |
Education |
| BRANCH / AREA | Pretoria | COUNTRY | South Africa |
| TIME / DATE | 14:49 Mon 5 Dec | PERSON RESPONSIBLE | Finance Department |
| CUSTOMER | Lungie | View all reports by user |
 1
 0
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Mon 5 Dec | ||
| HEADLINE | Study Fees paid but not reflecting in my account |
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| on 4 August 2011, my employer paid for my study fees to settle my fees, i've sent emails to finance department with proof of payment as this is not reflecting as paid, i haven't received any replies till today. Can somebody please come back to me as I need my result so i can apply for funding for next year's registration. Student Number 44969791. | |||
| SUPPLIER'S RESPONSE | Unisa | Time and Date | 15:13:18 | Mon 5 Dec 11 |
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Hello Lungie, Please be advised that your complaint was received and forwarded to the relevant head of department for further investigation. We apologise for the inconvenience Kind regards Unisa |
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| UPDATED RESPONSE | Unisa | Time and Date | 15:45:35 | Mon 5 Dec 11 |
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Hello Lungie, The fees have been allocated and the statement of account e-mailed to you. Regards Finance Section |
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| CUSTOMER'S FEEDBACK | Lungie | Time and Date | 08:21:47 | Thu 8 Dec 11 |
| Over the Moon: Thank you my complaint was resolved within 30 mins after reporting to Hellopeter. | |||
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