Unisa Conversion
Unisa |
Education | ||
| BRANCH / AREA | Florida | COUNTRY | South Africa |
| TIME / DATE | 08:27 Fri 13 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | S Rahiman | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Fri 13 Jan | ||
| HEADLINE | Poor Administration and Lack of Service |
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| I registered and paid for my fees in full on 2 December 2011. To date I have not received a statement of account from UNISA. I require this information urgently for my HR and Finance department. I have tried everything possible to request the statement but UNISA has to date not been able to provide one. It used to be that they posted one after receiving payment but it appears that this is no longer the case. I am looking for anyone who can assist. | |||
| SUPPLIER'S RESPONSE | Unisa | Time and Date | 08:52:44 | Mon 16 Jan 12 |
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Hello S Rahiman, Please be advised that your complaint was received and forwarded to the relevant head of department for further investigation. We apologise for the inconvenience Kind regards Unisa |
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| CUSTOMER'S FEEDBACK | S Rahiman | Time and Date | 15:09:51 | Tue 17 Jan 12 |
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Over the Moon:
The statement was e-mailed to me yesterday morning. Thank you UNISA. |
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