Unisa Conversion
 SUPPLIER |
Unisa |
 INDUSTRY |
Education |
| BRANCH / AREA | Pretoria | COUNTRY | South Africa |
| TIME / DATE | 11:51 Tue 10 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | BarendvWyk | View all reports by user |
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| PROBLEM | Bad service |
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| INCIDENT | Tue 10 Jan | ||
| HEADLINE | Pay alot of money and no service |
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I've tried emailing unisa as with regards to the "my-unisa" website but no response. As a matter of fact no response on any emails. I feel they've got a don't care attitude and do not take complaints seriously. My problem is that I can't edit my registration due to a technical problem on the "my-unisa" website. It is no fault of mine but if I'm late I don't get registered and I'll have to wait another semester. The email on the contacts side of the unisa website doesn't even want to send emails. It gives you an error message that says "invalid input' in the "description" part of the email form after you enter your problem description space. Regards Concerned Student |
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| SUPPLIER'S RESPONSE | Unisa | Time and Date | 11:20:38 | Wed 11 Jan 12 |
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Hello BarendvWyk, Please be advised that your complaint was received and forwarded to the relevant head of department for further investigation. We apologise for the inconvenience Kind regards Unisa |
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| CUSTOMER'S FEEDBACK | BarendvWyk | Time and Date | 11:35:46 | Fri 13 Jan 12 |
| Quite Impressed: I received prompt feedback the next day and was quite impressed by the way my compaint was handled and resolved. Thanx unisa. Keep it up | |||
Relevant content (Last 5 BAD SERVICE Problems)
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