Unisa Conversion
Unisa |
Education | ||
| BRANCH / AREA | All | COUNTRY | South Africa |
| TIME / DATE | 13:20 Wed 18 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | moses1 | View all reports by user |
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| PROBLEM | Feedback / Response |
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| INCIDENT | Wed 18 Jan | ||
| HEADLINE | No response regarding Registration |
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I simply cannot believe a university can be run so badly, I've had no response to several emails i've sent. i have no idea if my registeration is complete or whats happening. Please bring back the call centre, this cost cutting attempt is going to bring down UNISA. When and how do i get feedback regarding my registeration?? |
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| SUPPLIER'S RESPONSE | Unisa | Time and Date | 08:23:24 | Thu 19 Jan 12 |
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Hello moses1, Please be advised that your complaint was received and forwarded to the relevant head of department for further investigation. We apologise for the inconvenience Kind regards Unisa |
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| CUSTOMER'S FEEDBACK | moses1 | Time and Date | 12:50:23 | Mon 23 Jan 12 |
| Quite Impressed: Finally got an email back telling me that i was missing a document for my registeration, have sent the missing document, hopefully will not take another month and half for another reply :) | |||
Relevant content (Last 5 Feedback / Response Problems)
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