Unisa Conversion
 SUPPLIER |
Unisa |
 INDUSTRY |
Education |
| BRANCH / AREA | Pretoria | COUNTRY | South Africa |
| TIME / DATE | 16:03 Tue 17 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | mcleo | View all reports by user |
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 3
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Fri 13 Jan | ||
| HEADLINE | Have made payment but cannot register |
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Good day, My Unisa account was in arrears with R150. I made payment on 21 December 2011. When I log into MyUnisa the payment reflects under financial details, but I cannot see my academic record due to a financial block. I also cannot register and need to do so urgently. I have emailed and sms'ed as per Unisa's instruction but has had no response. PLEASE ASSIST?? |
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| SUPPLIER'S RESPONSE | Unisa | Time and Date | 13:35:09 | Wed 18 Jan 12 |
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Hello mcleo, Please be advised that your complaint was received and forwarded to the relevant head of department for further investigation. We apologise for the inconvenience Kind regards Unisa |
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| UPDATED RESPONSE | Unisa | Time and Date | 14:01:54 | Wed 18 Jan 12 |
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Hello mcleo, The financial block has been unblocked. Regards Finance Section |
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| CUSTOMER'S FEEDBACK | mcleo | Time and Date | 15:51:34 | Wed 18 Jan 12 |
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Quite Impressed:
Very good response, within a day after posting the complaint, my account was unblocked. Only problem now is that when I try and register it says "only available for repeaters", I have 6 more modules to do,so what does this mean? |
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