Unisa Conversion
 SUPPLIER |
Unisa |
 INDUSTRY |
Education |
| BRANCH / AREA | Accounts | COUNTRY | South Africa |
| TIME / DATE | 15:51 Tue 13 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | CSandra | View all reports by user |
 1
 0
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Tue 13 Dec | ||
| HEADLINE | Credit Card debit does not reflect on statement |
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| Credit Card debited online 05 December 2011, message stated that UNISA was offline and the payment was not processed. The payment was deducted, no reply to my sms's and no phone line available to query the account. The semesters are very short and i need to buy textbooks and begin working.. Please please re-instate your phone lines !!! | |||
| SUPPLIER'S RESPONSE | Unisa | Time and Date | 14:16:41 | Thu 15 Dec 11 |
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Hello CSandra, Please be advised that your complaint was received and forwarded to the relevant head of department for further investigation. We apologise for the inconvenience Kind regards Unisa |
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| CUSTOMER'S FEEDBACK | CSandra | Time and Date | 12:45:39 | Fri 6 Jan 12 |
| Indifferent: Resolved without any explanation as to why the error occurred | |||
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