Unisa Conversion
 SUPPLIER |
Unisa |
 INDUSTRY |
Education |
| BRANCH / AREA | Pretoria | COUNTRY | South Africa |
| TIME / DATE | 09:55 Tue 24 Jan | PERSON RESPONSIBLE | Exemption deparment |
| CUSTOMER | overklog | View all reports by user |
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 5
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| PROBLEM | Call Centre!! |
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| INCIDENT | Tue 24 Jan | ||
| HEADLINE | Can't get hold of anyone! |
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I have been trying to get trough to the exemption department for the last 2 weeks. Last week I got a busy ringtone this week the numbers dont even seem to work at all. Numbers in question are (012 441 5457)(012 441 5706)(012 441 5595). If I get trough to both general inquiries and school of computing the staff tell me this is the numbers on there list if it doesn't work they can't help me. SO what now? How do I find out if I got credits for the courses I applied for last semester. Here is the reference code for the e-mail inquire I send last week and no one has replied to it yet. Your case number is 12019NX23787. Please don't give me that reply that my query has been sent to the appropriate department, because obviously nobody works there so I wont be reviving an answer. Secondly You dont need my student number on Hellopetter because it is included in the e-mail from which I send my inquiry and you have the case number : 12019NX23787. |
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| SUPPLIER'S RESPONSE | Unisa | Time and Date | 15:11:08 | Tue 24 Jan 12 |
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Hello overklog, Pleas note that a response to your enquiry has been e-mailed to you. Kind regards Unisa |
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| CUSTOMER'S FEEDBACK | overklog | Time and Date | 16:23:18 | Thu 26 Jan 12 |
| Quite Impressed: They contacted me and resolved my problem quickly. | |||
Relevant content (Last 5 Call Centre!! Problems)
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