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SUPPLIER

Unisa

INDUSTRY Education
BRANCH / AREA H/O COUNTRY South Africa
TIME / DATE 12:37 Tue 10 Jan PERSON RESPONSIBLE
CUSTOMER Veronique Louw View all reports by user
PROBLEM

Call Centre!!

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INCIDENT Tue 10 Jan
HEADLINE

Bring the call entre back!!!

I sms'd and e-mailed Unisa several times over the past couple of months with no response from their call centre. I have lost hope with my registration for this year - after paying the min amount for a degree I did not want to pursue. I will be looking at other alternatives from next semester after being a student of their's since 2003
SUPPLIER'S RESPONSE Unisa Time and Date 11:22:36 | Wed 11 Jan 12
Hello Veronique Louw,

Please be advised that your complaint was received and forwarded to the relevant head of department for further investigation.

We apologise for the inconvenience

Kind regards
Unisa

CUSTOMER'S FEEDBACK Veronique Louw Time and Date 09:28:59 | Mon 16 Jan 12
Over the Moon: Thank you for the great assistance!

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