Unisa Conversion
 SUPPLIER |
Unisa |
 INDUSTRY |
Education |
| BRANCH / AREA | Durban | COUNTRY | South Africa |
| TIME / DATE | 10:21 Fri 9 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | farouk07 | View all reports by user |
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| PROBLEM | Feedback / Response |
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| INCIDENT | Fri 9 Dec | ||
| HEADLINE | Absolutely Does Not Care!!! No response |
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Hello Peter done, now CPA, East Coast Radio... etc. Why must it always come to this! I have contacted Unisa initially on: 25 October 2011 16:21 requesting feedback on an application of exemption of study units which i submitted mid year. To date after sending follow ups and emailing the ombudsman on Monday 5th Dec... I have had no response. In addition to this, my assignment marks for a module DSc2604 were 80% and 69% respectively however my year mark was calculated at 46.80% which is totally incorrect. This was raised to the attention of Unisa and the Ombudsman but again still no response. On Monday - 12 Dec'11, the final exam will be sent out would be incorrect based on the incorrect year mark. In addition registration has opened however i am still not sure whether i should apply for a module which i have already done but the code has changed... I dont know where i stand!. |
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| SUPPLIER'S RESPONSE | Unisa | Time and Date | 15:11:06 | Wed 14 Dec 11 |
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Hello farouk07, Please be advised that your complaint was received and forwarded to the relevant head of department for further investigation. We apologise for the inconvenience Kind regards Unisa |
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| CUSTOMER'S FEEDBACK | farouk07 | Time and Date | 13:29:13 | Tue 20 Dec 11 |
| Quite Impressed: I received feedback regarding one of the major matters that i had raised due to a pending deadline regarding exemption. Still pending another but I'm confident that it will be resolved. | |||
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