Unisa Conversion

Previous report | Next report

SUPPLIER	Unisa	INDUSTRY	Education
BRANCH / AREA	Pretoria	COUNTRY	South Africa
TIME / DATE	07:39 Tue 13 Dec	PERSON RESPONSIBLE	Unisa
CUSTOMER	DISSAPOINTED1	View all reports by user	1 0
PROBLEM	Very Dissapointed	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Tue 13 Dec
HEADLINE	40869555 - DISSAPPOINTED STUDENT
I am one extemely dissatisfied Unisa student. I am frustrated with the fact that Unisa doesn't have any telephone lines anymore. I know thousands of students agree with me. The only way of communicating with Unisa is through SMS and Email. SMS's is not a guaranteed service and half of the time never rich the destination. It is most of the time impossible to explain a problem in a sms. I have sent many emails on which I haven't received any response. I don't know how any business in the world can function without telephone lines. Secondly, I am a BCOM student and know that the curriculum is changing. I worked extra hard this year and have completed alll my second year compulsory subjects. I only had the 2 "choice" subjects left. They have now merged me into the new curriculum. All the hard work and effort I have put in is now worth nothing. All the subjects I did this year is not even part of the curriculum anymore. Now I have to do more than half my second year over. Why couldn't they just made some kind of plan for us students that have completed all the compulsary subjects and just allow us to still do 2 choice subjects. Add a new Unisa Report Inappropriate report?
SUPPLIER'S RESPONSE	Unisa	Time and Date	12:19:18 \| Thu 15 Dec 11
Hello DISSAPOINTED1, Please be advised that your complaint was received and forwarded to the relevant head of department for further investigation. We apologise for the inconvenience Kind regards Unisa
CUSTOMER'S FEEDBACK	DISSAPOINTED1	Time and Date	20:00:02 \| Sun 1 Jan 12
Over the Moon: One of the lecturers emailed me and told me that I may retain on the old curriculum. So I do not have to do all those extra subjects. Thank you UNISA. I did send Unisa a few emails and smses and hope that they will ignore the rest, because I did receive feedback and is very impressed with them.