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UFO Furniture - Customer Feedback and Analysis

Shown below are the statistics for UFO Furniture based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (2) 13%
Complaint (14) 88%
Customer Compliment Complaint
1. Stavvy01
2. SladeS01
3. njabulo2301
4. kikzina01
5. jusiann01
Nature of complaints (last 12 months): 14 reports - UFO Furniture
Breach of Contract (1) 7% Breach of Contract
Damaged Goods (5) 36% Damaged Goods
Late/No Delivery (2) 14% Late/No Delivery
Other (5) 36% Other
Repairs/Servicing (1) 7% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 28760 reports - Retail Industry Analysis
Bad Attitude (3840) 13% Bad Attitude
Billing/Accounts (2600) 9% Billing/Accounts
Booking Query (38) 0% Booking Query
Breach of Contract (411) 1% Breach of Contract
Call Centre!! (325) 1% Call Centre!!
Competitions (81) 0% Competitions
Damaged Goods (2187) 8% Damaged Goods
Expiry Date (309) 1% Expiry Date
Feedback/Response (1503) 5% Feedback/Response
Chart
 Hygiene Hygiene (318) 1%
Late/No Delivery Late/No Delivery (1520) 5%
Other Other (11804) 41%
Out of Stock Out of Stock (980) 3%
Passing the Buck Passing the Buck (510) 2%
Pricing/Barcodes Pricing/Barcodes (742) 3%
Repairs/Servicing Repairs/Servicing (1420) 5%
Spam Spam (172) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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