Translux Complaint
 SUPPLIER |
Translux |
 INDUSTRY |
Travel |
| BRANCH / AREA | Johannesburg | COUNTRY | South Africa |
| TIME / DATE | 03:46 Mon 26 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | Percimoney | View all reports by user |
 1
2
|
| PROBLEM | Bad Attitude |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Mon 26 Dec | ||
| HEADLINE | Poor service |
||
| I booked one way tickets for 2 adults and a 4 month old baby from Welkom to Johannesburg Ref No:HKY443. leaving at 2H00. I tried to book on-line several times but this proved difficult. Eventually i get to the payment section and this becomes very complicated. I phone through the Johannesburg booking and 24 hours later I finally make the booking after several attempts and having sent the required information to 4 different people. At 2H50 the passengers had trouble getting onto the buss because Translux Welkom had not received confirmation of the booking. I am grateful that I was able to book even though it has been the worst booking experience of my life but the thing i was not happy about was the rudeness of the Translux staff toward the passengers I booked for. I was not able to get hold of anyone from Translux at 3h00. | |||
Relevant content (Last 5 Bad Attitude Problems)
 |
|||
|
|
(( • )) Supplier's response | ||
|
|
(( • )) Supplier's response | ||
 |
|||
|
|
(( • )) Supplier's response |
Facebook Application
