Translux Complaint
 SUPPLIER |
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 INDUSTRY |
Travel |
| BRANCH / AREA |
PARKSTATION |
COUNTRY |
South Africa |
| TIME / DATE |
17:33 Tue 27 Sep |
PERSON RESPONSIBLE |
LADY DRIVER |
| CUSTOMER |
leeannemaharaj |
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 0
1
|
| PROBLEM |
Bad Attitude |
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| INCIDENT |
Sun 25 Sep |
| HEADLINE |
DISGUSTING DRIVER-KICKED DISABLED WOMAN OF HER BUS |
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My mother & I boared the bus: Jhb To Dbn @ 14.00 an hospital appointment which was made months ago @ 8am in Durban. She had a stroke recently, she cannot travel alone,she cannot walk long distance & has a slight problem in hearing & Seeing. I sat her down@ the very 1st seat, which was comfortabe, said goodbye to my family. Whilst outside i noticed the lady bus driver, using her fingers instructing my mum to go right to the back of the bus. I asked the driver what was the problem. She became very aggressive said to me, If my mother is sick I must put her in an ambulance & take her to Durban, I must SHUT UP & SIT DOWN Im wasting her time. mentioned I travel with SA Roadlink & never had any problems. I have witnesses who will verify what occured. My friend had called my cell out of concern to find out what happen. The driver stopped the bus by the depot & said, Get of my bus, I dont want you on my bus. She phoned her manager & told him that I dont wana keep quite, im giving her attitude. Translux phoned ME,confirmd it is no where stipulated we were not allowed to sit on the seat. Do you know what drastic measures can be taken for "KICKING A DISABLED WOMAN OF THE BUS" by the driver.
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Relevant content (Last 5 Bad Attitude Problems)
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(( • )) Supplier's response |
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