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Tiger Wheel and Tyre - Customer Feedback and Analysis

Shown below are the statistics for Tiger Wheel and Tyre based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (88) 69%
Complaint (39) 31%
Customer Compliment Complaint
1. Luhan20
2. Greg'Z10
3. collywolly10
4. jannie10101
5. scruff30410
Nature of complaints (last 12 months): 39 reports - Tiger Wheel and Tyre
Bad Attitude (7) 18% Bad Attitude
Breach of Contract (1) 3% Breach of Contract
Call Centre!! (1) 3% Call Centre!!
Damaged Goods (4) 10% Damaged Goods
Feedback/Response (5) 13% Feedback/Response
Hygiene (1) 3% Hygiene
Late/No Delivery (1) 3% Late/No Delivery
Other (6) 15% Other
Out of Stock (1) 3% Out of Stock
Chart
 Pricing/Barcodes Pricing/Barcodes (2) 5%
Repairs/Servicing Repairs/Servicing (10) 26%
Nature of complaints (last 12 months): 28733 reports - Retail Industry Analysis
Bad Attitude (3838) 13% Bad Attitude
Billing/Accounts (2598) 9% Billing/Accounts
Booking Query (38) 0% Booking Query
Breach of Contract (410) 1% Breach of Contract
Call Centre!! (325) 1% Call Centre!!
Competitions (81) 0% Competitions
Damaged Goods (2186) 8% Damaged Goods
Expiry Date (309) 1% Expiry Date
Feedback/Response (1500) 5% Feedback/Response
Chart
 Hygiene Hygiene (316) 1%
Late/No Delivery Late/No Delivery (1520) 5%
Other Other (11797) 41%
Out of Stock Out of Stock (977) 3%
Passing the Buck Passing the Buck (509) 2%
Pricing/Barcodes Pricing/Barcodes (742) 3%
Repairs/Servicing Repairs/Servicing (1415) 5%
Spam Spam (172) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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