Tiger Wheel and Tyre Compliment
Tiger Wheel and Tyre |
Retail | ||
| BRANCH / AREA | Cape Town Bree Street | COUNTRY | South Africa |
| TIME / DATE | 08:27 Thu 22 Dec | PERSON RESPONSIBLE | Donald Golombick |
| CUSTOMER | P@@ | View all reports by user |
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| NATURE | Great Attitude |
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| INCIDENT | Thu 22 Dec | ||
| HEADLINE | Awesome service - at last |
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The last couple of months I have really started to lose faith in customer service. Nowhere could I find decent, not even great, customer service. Until Yesterday. Donald Golombick from Tiger Wheel and Tyre Cape Town gave excellent service. I was there before opening time, waiting patiently for the store to open. A couple of minutes before opening time I was let in. Donald step over and recognized me from a year ago. He could even remember what he sold me. Even though they were not ready for customers, he took my keys and guaranteed me he will take care of everything and phone me when my car was ready. I was phoned on time and everything was ready with my car. All I had to do was pay and drive out. Donald, thank you very much of giving me a glamour of hope for customer service! |
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11:51:05 Fri 25 May 12
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