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The Prophecy Shop - Customer Feedback and Analysis

Shown below are the statistics for The Prophecy Shop based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (17) 81%
Complaint (4) 19%
Customer Compliment Complaint
1. Gueshoo20
2. lebya02
3. movawda10
4. JeanJ10
5. hpijdc12310
Customer Feedback to Supplier Responses (last 12 months): 7 reports
Chart
 Over the moon Over the moon (4) 57%
Quite Impressed Quite Impressed (3) 43%
Indifferent Indifferent (0) 0%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (0) 0%
Nature of complaints (last 12 months): 4 reports - The Prophecy Shop
Damaged Goods (1) 25% Damaged Goods
Late/No Delivery (1) 25% Late/No Delivery
Other (1) 25% Other
Repairs/Servicing (1) 25% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 28733 reports - Retail Industry Analysis
Bad Attitude (3838) 13% Bad Attitude
Billing/Accounts (2598) 9% Billing/Accounts
Booking Query (38) 0% Booking Query
Breach of Contract (410) 1% Breach of Contract
Call Centre!! (325) 1% Call Centre!!
Competitions (81) 0% Competitions
Damaged Goods (2186) 8% Damaged Goods
Expiry Date (309) 1% Expiry Date
Feedback/Response (1500) 5% Feedback/Response
Chart
 Hygiene Hygiene (316) 1%
Late/No Delivery Late/No Delivery (1520) 5%
Other Other (11797) 41%
Out of Stock Out of Stock (977) 3%
Passing the Buck Passing the Buck (509) 2%
Pricing/Barcodes Pricing/Barcodes (742) 3%
Repairs/Servicing Repairs/Servicing (1415) 5%
Spam Spam (172) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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