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 Telkom Complaint

SUPPLIER

Telkom

INDUSTRY Telecommunications
BRANCH / AREA call centre COUNTRY South Africa
TIME / DATE 15:55 Thu 2 Feb PERSON RESPONSIBLE
CUSTOMER gloudine View all reports by user
PROBLEM

Bad Attitude

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INCIDENT Thu 2 Feb
HEADLINE

Rude service

Telkom call center rude service. I phoned for help regarding the TekomInternet. the guy did not want to help me and was extremely rude. I am having trouble setting up the email and wanted advice. none was given and when I asked for a manager or customer care, the phone was thrown down in my ear.
These calls are recorded and I feel that someone with some authority must listen to this conversation - or lack of it.

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