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 Telkom Complaint

SUPPLIER

Telkom

INDUSTRY Telecommunications
BRANCH / AREA Parkmore COUNTRY South Africa
TIME / DATE 17:01 Thu 2 Feb PERSON RESPONSIBLE
CUSTOMER CT021ZA View all reports by user
PROBLEM

Late / No Delivery

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INCIDENT Thu 2 Feb
HEADLINE

3 weeks and still no service with no end in sight.

I have been waiting patiently for the past three weeks for the techie to correct the fault on my ADSL line, I have spoken to Telkom's call center ( Lets just say i have lost count how many times). After logging the fault and calling and holding on (the longest time was a couple of hours) i am still without fail paying my bill for a service i do not have to a company that does not care with the knowledge that no one will call me and if i do speak to a consultant with no knowledge of my situation they will not do anything but send an email to someone with the knowledge to help who just does not care.

Relevant content (Last 5 Late / No Delivery Problems)

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