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TAKEALOT.com - Customer Feedback and Analysis

Shown below are the statistics for TAKEALOT.com based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (417) 92%
Complaint (34) 8%
Customer Compliment Complaint
1. trippygrape40
2. STEFC00130
3. 3gsux30
4. colincloete30
5. cody7430
Customer Feedback to Supplier Responses (last 12 months): 97 reports
Chart
Over the moon Over the moon (72) 74%
Quite Impressed Quite Impressed (20) 21%
Indifferent Indifferent (4) 4%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (1) 1%
Nature of complaints (last 12 months): 34 reports - TAKEALOT.com
Damaged Goods (1) 3% Damaged Goods
Feedback/Response (2) 6% Feedback/Response
Late/No Delivery (13) 38% Late/No Delivery
Other (11) 32% Other
Out of Stock (1) 3% Out of Stock
Passing the Buck (1) 3% Passing the Buck
Pricing/Barcodes (2) 6% Pricing/Barcodes
Repairs/Servicing (3) 9% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 28729 reports - Retail Industry Analysis
Bad Attitude (3837) 13% Bad Attitude
Billing/Accounts (2598) 9% Billing/Accounts
Booking Query (38) 0% Booking Query
Breach of Contract (410) 1% Breach of Contract
Call Centre!! (325) 1% Call Centre!!
Competitions (81) 0% Competitions
Damaged Goods (2186) 8% Damaged Goods
Expiry Date (309) 1% Expiry Date
Feedback/Response (1500) 5% Feedback/Response
Chart
Hygiene Hygiene (316) 1%
Late/No Delivery Late/No Delivery (1518) 5%
Other Other (11797) 41%
Out of Stock Out of Stock (976) 3%
Passing the Buck Passing the Buck (509) 2%
Pricing/Barcodes Pricing/Barcodes (742) 3%
Repairs/Servicing Repairs/Servicing (1415) 5%
Spam Spam (172) 1%

Please note: All Reports & Stats fall away after 12 months

 
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