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T Mobile SA - Customer Feedback and Analysis

Shown below are the statistics for T Mobile SA based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (0) 0%
Complaint (5) 100%
Customer Compliment Complaint
1. pimpi01
2. hotcurlers01
3. berendkrijgsman01
4. Kaleasyme01
5. desteyn01
Customer Feedback to Supplier Responses (last 12 months): 2 reports
Chart
Over the moon Over the moon (0) 0%
Quite Impressed Quite Impressed (0) 0%
Indifferent Indifferent (0) 0%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (2) 100%
Nature of complaints (last 12 months): 5 reports - T Mobile SA
Billing/Accounts (2) 40% Billing/Accounts
Competitions (2) 40% Competitions
Other (0) 0% Other
Spam (1) 20% Spam
Chart
Nature of complaints (last 12 months): 51285 reports - Telecommunications Industry Analysis
Bad Attitude (1987) 4% Bad Attitude
Billing/Accounts (14156) 28% Billing/Accounts
Booking Query (66) 0% Booking Query
Breach of Contract (2368) 5% Breach of Contract
Call Centre!! (3151) 6% Call Centre!!
Competitions (66) 0% Competitions
Damaged Goods (1139) 2% Damaged Goods
Expiry Date (129) 0% Expiry Date
Feedback/Response (4510) 9% Feedback/Response
Chart
Hygiene Hygiene (7) 0%
Late/No Delivery Late/No Delivery (1994) 4%
Other Other (14538) 28%
Out of Stock Out of Stock (597) 1%
Passing the Buck Passing the Buck (1342) 3%
Pricing/Barcodes Pricing/Barcodes (209) 0%
Repairs/Servicing Repairs/Servicing (4732) 9%
Spam Spam (294) 1%

Please note: All Reports & Stats fall away after 12 months

 
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