Sun International Compliment
 SUPPLIER |
Sun International |
 INDUSTRY |
Entertainment |
| BRANCH / AREA | Golden Valley Lodge | COUNTRY | South Africa |
| TIME / DATE | 13:00 Thu 29 Dec | PERSON RESPONSIBLE | Mzi / Meagan |
| CUSTOMER | rajie | View all reports by user |
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 9
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| NATURE | Going the Extra Mile |
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| INCIDENT | Thu 29 Dec | ||
| HEADLINE | Honesty is the best policy |
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| Just a note of thank you to MZI the cleaner at the lodge.We were based there for a weekend about 4 weeks ago when my friend forgot her cellphone in the room.We were already checked out and on way to Cape Town when we called and spoke to Meagan.Who said that she will just check with room service and will call us back.Within 2 min.Meagan called back and said that the ph.was found and can be collected at lost and found.When we got to lost and found the most frienliest guys Moses and Zanoxlo greeted and and assisted us immediately.What a great Team effort thanx to MZI,Meagan,Moses and Zanoxlo for your great assistance.Waheeba the GM I would strongly recommend Golden Valley Lodge and Casino to anybody and everybody not even Grand West with it's staff has the hospitality that your staff has to offer.Thank you. | |||
| SUPPLIER'S RESPONSE | Sun International | Time and Date | 07:36:17 | Wed 4 Jan 12 |
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Hello rajie, Hi Rajie Thank you for the positive comments ! We appreciate and value your feedback! Staff will be recognized for the efforts! Golden valley is proud that it has been able to offer you great service trust we will see you soon thanks wahida and the GVC team |
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| UPDATED RESPONSE | Sun International | Time and Date | 07:37:44 | Wed 4 Jan 12 |
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Hello rajie, Hi again I do apologise for the delay in responding |
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| CUSTOMER'S FEEDBACK | rajie | Time and Date | 11:11:43 | Tue 3 Jan 12 |
| Utterly Disgusted: No contact at all and this is a compliment do Sun international only respond to complaints? | |||
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