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 Sun International Conversion

SUPPLIER

Sun International

INDUSTRY Entertainment
BRANCH / AREA Privilege portfolio Gauteng COUNTRY South Africa
TIME / DATE 14:57 Wed 8 Feb PERSON RESPONSIBLE Privilege portfolio
CUSTOMER riekvdm View all reports by user
PROBLEM

Call Centre!!

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INCIDENT Wed 8 Feb
HEADLINE

Sun International Privilege Portf not contactable

I have a question on my membership with the Sun International Privilege Portfolio. I received the telephone contact number to contact from Sun International Central Reservations. When I phone the number, the switchboard answers and try to put me through. The call will however not be answered. After some time a voice message system will answer with the message that the service to leave messages has not been activated. I have been phoning every work day for the past week without any result. It looks like this Privilege Portfolio cannot be contacted!!
CUSTOMER'S FEEDBACK riekvdm Time and Date 12:18:41 | Wed 22 Feb 12
Quite Impressed: The Privilege club contacted me, and a person from Sun International also contacted me, the very next day. They were very kind and helpful, and communicated with me in my language (Afrikaans). I was very impressed. I am waiting now for them to replace the vouchers. Thank you to Sun International.

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