Sun International Complaint
Sun International |
Entertainment | ||
| BRANCH / AREA | Sun City | COUNTRY | South Africa |
| TIME / DATE | 05:25 Sun 22 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | Michail_Shapiro | View all reports by user |
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| PROBLEM | Smoking |
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| INCIDENT | Sat 21 Jan | ||
| HEADLINE | Smoking allowed in contravention of SA law |
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We spent two separate weeks at Sun City during December and January. On our first visit we went to the crocodile sanctuary, where we decided to have breakfast. We have two children aged 1 and 3, and were shocked that at many of the tables patrons were smoking. When we complained we were informed by the staff that smoking was allowed - there were even ashtrays on the tables. On both trips, we also were subjected to smokers at the pools at the cascades, the vacation club, and at the valley of waves and our complaints never met with success, rather they were brushed off as completely unimportant. We are completely disgusted. |
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| SUPPLIER'S RESPONSE | Sun International | Time and Date | 15:36:38 | Thu 26 Jan 12 |
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Hello Michail_Shapiro, Thank you for your bringing this to our attention. We are currently looking into the matter and will send you feedabck shortly. Regards Paul Kelley General Manager |
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| CUSTOMER'S FEEDBACK | Michail_Shapiro | Time and Date | 13:22:53 | Tue 24 Jan 12 |
| Utterly Disgusted: I have not heard from the supplier | |||



