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Stevens & Co - Customer Feedback and Analysis

Shown below are the statistics for Stevens & Co based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (9) 53%
Complaint (8) 47%
Customer Compliment Complaint
1. J4Justice20
2. swerase11
3. andrevdm11
4. goodnbad10
5. DenverPaulick01
Customer Feedback to Supplier Responses (last 12 months): 4 reports
Chart
Over the moon Over the moon (2) 50%
Quite Impressed Quite Impressed (1) 25%
Indifferent Indifferent (1) 25%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (0) 0%
Nature of complaints (last 12 months): 8 reports - Stevens & Co
Damaged Goods (2) 25% Damaged Goods
Feedback/Response (1) 13% Feedback/Response
Other (1) 13% Other
Repairs/Servicing (4) 50% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 9468 reports - Other Industry Analysis
Bad Attitude (820) 9% Bad Attitude
Billing/Accounts (933) 10% Billing/Accounts
Booking Query (43) 0% Booking Query
Breach of Contract (401) 4% Breach of Contract
Call Centre!! (125) 1% Call Centre!!
Competitions (57) 1% Competitions
Damaged Goods (478) 5% Damaged Goods
Expiry Date (20) 0% Expiry Date
Feedback/Response (535) 6% Feedback/Response
Chart
Hygiene Hygiene (55) 1%
Late/No Delivery Late/No Delivery (1028) 11%
Other Other (3926) 41%
Out of Stock Out of Stock (59) 1%
Passing the Buck Passing the Buck (151) 2%
Pricing/Barcodes Pricing/Barcodes (66) 1%
Repairs/Servicing Repairs/Servicing (648) 7%
Spam Spam (123) 1%

Please note: All Reports & Stats fall away after 12 months

 
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