Stevens & Co Conversion
 SUPPLIER |
Stevens & Co |
 INDUSTRY |
Other |
| BRANCH / AREA | Midrand | COUNTRY | South Africa |
| TIME / DATE | 12:37 Wed 25 Jan | PERSON RESPONSIBLE | Ryobi |
| CUSTOMER | gary9999 | View all reports by user |
 5
 1
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| PROBLEM | Repairs / Servicing |
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| INCIDENT | Wed 25 Jan | ||
| HEADLINE | Line Trimmer Blade Broken |
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| Hi, I purchased a Ryobi 30cc Line Trimmer in November last year. The line trimming blade has broken. I sent an e-mail to [Email Removed] as per [URL Removed] and I have had no response. I have called the number provided on the site 011 357-9600 and the call gets answered and then I get disconnected. I do not expect that the blade will be replaced free of charge, please just send me to a place where I can purchase a new blade. | |||
| SUPPLIER'S RESPONSE | Stevens & Co | Time and Date | 17:26:58 | Wed 25 Jan 12 |
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Hello gary9999, Good Day Mr. Gary Winter My name is Erick from Ryobi South Africa; firstly we want to thank you for supporting Ryobi and we would like to help you on this matter! The best will be if you can bring the unit in to us to be repaired. Please see our address in Midrand. The address is: Stevens & Co (Ryobi) 604, 16th Street Randjespark Midrand Tel: 011 - 357 9600 Should you have any queries please don't hesitate to contact me.! Thank you. Kind Regards Erick Bezuidenhout Tel: 011 - 357 9600 Fax: 011 - 805 5541 604, 16th Street Randjespark Midrand. |
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| CUSTOMER'S FEEDBACK | gary9999 | Time and Date | 18:20:58 | Mon 30 Jan 12 |
| Over the Moon: I Was contacted the very same day and my trimmer was repaired. Thanks guys keep it up | |||
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