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Stax Super Stores - Customer Feedback and Analysis

Shown below are the statistics for Stax Super Stores based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (6) 55%
Complaint (5) 45%
Customer Compliment Complaint
1. jacob4310
2. cscheepers01
3. Howard Heymans10
4. scats10
5. Sabine10110
Customer Feedback to Supplier Responses (last 12 months): 6 reports
Chart
 Over the moon Over the moon (1) 17%
Quite Impressed Quite Impressed (2) 33%
Indifferent Indifferent (1) 17%
Not Impressed Not Impressed (1) 17%
Utterly Disgusted Utterly Disgusted (1) 17%
Nature of complaints (last 12 months): 5 reports - Stax Super Stores
Other (2) 40% Other
Out of Stock (1) 20% Out of Stock
Repairs/Servicing (2) 40% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 28726 reports - Retail Industry Analysis
Bad Attitude (3836) 13% Bad Attitude
Billing/Accounts (2598) 9% Billing/Accounts
Booking Query (38) 0% Booking Query
Breach of Contract (410) 1% Breach of Contract
Call Centre!! (325) 1% Call Centre!!
Competitions (81) 0% Competitions
Damaged Goods (2186) 8% Damaged Goods
Expiry Date (308) 1% Expiry Date
Feedback/Response (1500) 5% Feedback/Response
Chart
 Hygiene Hygiene (316) 1%
Late/No Delivery Late/No Delivery (1518) 5%
Other Other (11796) 41%
Out of Stock Out of Stock (976) 3%
Passing the Buck Passing the Buck (509) 2%
Pricing/Barcodes Pricing/Barcodes (742) 3%
Repairs/Servicing Repairs/Servicing (1415) 5%
Spam Spam (172) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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