Hi,
I recieved a prompt and efficient response to my query from STD Bank, my faith in their service has been restored. Thier CR Manager sent me the email below.
Thank you and I will hear from you as to when I will be recievng the certificate of ownership.
Thank you once again.
From: "Louis, Mervin M" Mervin.***@standardbank.co.zaAdd sender to Contacts To: ***@yahoo.comCc: "Poonen, Kevin K" Kevin.***@standardbank.co.zaGood afternoon Ms Nxumalo
Our customer debt management division have advised regarding the status of your account.
They have confirmed that there is no outstanding balance and the account is closed.
Regards
Mervin Louis
Manager, Escalated Complaints Resolution Unit
Customer Relations