Standard Bank Compliment
 SUPPLIER |
Standard Bank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Library Gardens | COUNTRY | South Africa |
| TIME / DATE | 22:03 Thu 26 Jan | PERSON RESPONSIBLE | Henry Klein |
| CUSTOMER | kondi1986 | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Thu 26 Jan | ||
| HEADLINE | Thanks to Henry Klein and Library Gardens manager |
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Thanks to Henry Klein, a consultant from Standard Bank Library Gardens and the Library Gardens manager Mrs Abdul. Henry really went the extra mile in helping me register for my internet banking which was giving problems. He is very patient and really knows how to work with customers. He called to follow up and one can telly he really enjoy his work. Keep it up. Many can learn from you. Thanks to the manager as well for handling an issue I had in a good way and directing me to the right person to help me resolve my problem. Keep up the good work as well. First time I write to give a compliment, so this team really did well. My internet banking is now working ok! |
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| SUPPLIER'S RESPONSE | Standard Bank | Time and Date | 08:41:47 | Fri 27 Jan 12 |
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Hello kondi1986, Thank you for this posting. Feedback of this nature is always appreciated. We are truly glad to hear of the wonderful service experienced with our staff. Best regards Complaint Resolution Centre 0860 101 101 011 636 8860 (fax) ComplaintResolutionCentre@standardbank.co.za |
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