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 Standard Bank Compliment

SUPPLIER

Standard Bank

INDUSTRY Banking
BRANCH / AREA Southdale COUNTRY South Africa
TIME / DATE 10:55 Tue 31 Jan PERSON RESPONSIBLE
CUSTOMER chigando View all reports by user
NATURE

Great Attitude

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INCIDENT Tue 31 Jan
HEADLINE

Great Service

I was at STD bank Southdale trying to get a new card because my card was stolen during a hijack. I was helped by some white lady I didn't take her name. She asked me how did I lose my card and when I told her how I lost it, she was soo touched by my story and went out of her to give me words of encouragement and morla support.

Thank you to STD Bank Southdale lady, if only I knew your name.

Daniel
SUPPLIER'S RESPONSE Standard Bank Time and Date 12:22:38 | Tue 31 Jan 12
Hello chigando,

Thank you for bringing this to our attention.

We are glad to hear of the wonderful service that you experienced.

Your comments will be forwarded to the Southdale branch manager.

Best regards
Complaint Resolution Centre
0860 101 101
011 636 8860 (fax)
ComplaintResolutionCentre@standardbank.co.za

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