Standard Bank Compliment
 SUPPLIER |
Standard Bank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Callcentre | COUNTRY | South Africa |
| TIME / DATE | 10:22 Thu 9 Feb | PERSON RESPONSIBLE | Shireen Olivier |
| CUSTOMER | guys | View all reports by user |
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| NATURE | Great Attitude |
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| INCIDENT | Thu 9 Feb | ||
| HEADLINE | Finally, an efficient person |
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On my fourth time calling Standard Bank call centre, after having been passed around or hung up on repeatedly, Shireen cancelled my cheque card, which i have not utilised for 5 years. The only reason i did not cancel my Standard Bank accounts today is because of her efficiency. Hopefully when i next go to Standard Bank for the umpteenth time to update my residential details and my local branch, someone as efficient as Shireen could finally update my details correctly. Thank you Shireen |
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| SUPPLIER'S RESPONSE | Standard Bank | Time and Date | 11:15:15 | Thu 9 Feb 12 |
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Hello guys, Thank you for this posting. Feedback of this nature is always appreciated. We are truly glad to hear of the wonderful service experienced with our staff. Best regards Complaint Resolution Centre 0860 101 101 011 636 8860 (fax) ComplaintResolutionCentre@standardbank.co.za |
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