Standard Bank Compliment
 SUPPLIER |
Standard Bank |
 INDUSTRY |
Banking |
| BRANCH / AREA | ***** division | COUNTRY | South Africa |
| TIME / DATE | 08:10 Tue 24 Jan | PERSON RESPONSIBLE | ***** division |
| CUSTOMER | tcb | View all reports by user |
17
 13
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| NATURE | Going the Extra Mile |
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| INCIDENT | Thu 19 Jan | ||
| HEADLINE | Early morning call |
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| Last week I ordered a book on Kindle just after 6.00am. The phone rang before 6.30am and the lady identified herself as being from Standard Bank and asked to speak to my husband. At that early hour of the morning they were monitoring credit cards and noticed an 'abnormal' transaction occurring. I know you are just doing your job but thank you for having our backs, Standard Bank. | |||
| SUPPLIER'S RESPONSE | Standard Bank | Time and Date | 09:36:37 | Tue 24 Jan 12 |
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Hello tcb, Wow! Thank you for this fantastic compliment. We do everything in our power to ensure that we provide service and solutions to suit our clients needs. Your positive feedback is appreciated. Best regards Complaint Resolution Centre 0860 101 101 011 636 8860 (fax) ComplaintResolutionCentre@standardbank.co.za |
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| CUSTOMER'S FEEDBACK | tcb | Time and Date | 14:11:54 | Thu 26 Jan 12 |
| Over the Moon: It is always a good feeling to give compliments when they are due! | |||
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