Standard Bank Compliment
 SUPPLIER |
Standard Bank |
 INDUSTRY |
Banking |
| BRANCH / AREA | JOHANNESBURG | COUNTRY | South Africa |
| TIME / DATE | 09:50 Thu 9 Feb | PERSON RESPONSIBLE | Heather Wiggins |
| CUSTOMER | missfay | View all reports by user |
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| NATURE | Call Centre Efficiency |
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| INCIDENT | Thu 9 Feb | ||
| HEADLINE | BRILLIANT SERVICE |
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To Whom it may concern I just want to take this opportunity to Thank Heather Wiggins from the Call Centre in Johannesburg that gave me excellent service. She was extremely sufficient and actually did more than 3 security checks at first i was extremely sceptical because i never knew you suppose to do so many. She also went the extra mile in giving me details that i was suppose to get via sms. Heather is a great necessity to your company and really made me see Standard bank in a different light. Please afford Heather the courtesy, she made my day and THAT WAS CUSTOMER SERVICE AT ITS BEST |
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| SUPPLIER'S RESPONSE | Standard Bank | Time and Date | 11:06:29 | Thu 9 Feb 12 |
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Hello missfay, Thank you for this posting. Feedback of this nature is always appreciated. We are truly glad to hear of the wonderful service experienced with our staff. Best regards Complaint Resolution Centre 0860 101 101 011 636 8860 (fax) ComplaintResolutionCentre@standardbank.co.za |
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